Manage IT

IT Management in the palm of your hands

The revolutionary LEVER IT mobile app and web application provide you with a single pane of glass in the palm of your hand that integrates data from your hardware assets including servers, routers, switches, and desktops & laptops to provide real-time status.

The mobile app also allows your employees to submit IT tickets via video, text and chat and provides up-to-date status on all open IT tickets.

IT Help Desk

24X7 Service Desk

We provide a 24x7x365 ITIL Certified Service Desk staffed with U.S.-based technicians to quickly solve all user-level IT issues to keep your employees productive.
IT Help Desk
Backup and Disaster Recovery

Backup, Disaster Recovery & High Availability

The engineering team provides customized back up and disaster recovery solutions with levels of High Availability infrastructure based on your business needs. We monitor the performance of the backup solutions daily.
cloud migration

Cloud Migration & Management

Our Cloud Engineers can migrate your environment to pure cloud or hybrid cloud depending on your business needs and maintain your entire cloud environment.
cloud migration

Our Network Operations Center (NOC)

Our Network Operations Center is constantly monitoring & maintaining all your servers to ensure highest levels of application performance and business continuity.
Application Performance Monitoring

Application Performance Monitoring (APM):

Our team of DevOps engineers can monitor and maintain your custom software applications to retain performance levels that are vital to your business operations.
Application Performance Monitoring
project management

Project Management

Shield Watch’s team of PMP certified project managers can handle any IT project from server set up to virtualization to full cloud migrations on time and on budget.
IT road map

IT Roadmaps & Software Roadmaps

Your Relationship Manager and vCIO will conduct a comprehensive assessment of your IT environment during our Onboarding process. Based on their findings, they will create a customized IT and Software Roadmap for your business to get from where you are, to where you want to be.
IT road map

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