M-XDR + SIEM + SOAR + SOC — Unified. Managed. Always On.

ShieldWatch XDR Platform

ShieldWatch XDR is a comprehensive Extended Detection and Response platform designed to unify threat detection, response, and compliance monitoring in one integrated solution.

With a fusion of advanced AI-driven analytics, 24/7 SOC monitoring, and real-time orchestration capabilities.

Unified Platform

All-In-One Security Architecture

M-XDR

90+ Integrations

Managed Extended Detection & Response

SIEM

500+ Detections

Security Information & Event Management

SOAR

150+ Workflows

Security Orchestration, Automation & Response

US SOC

24/7 Monitoring

US-Based Security Operations Center

  • 24/7 SOC Monitoring
  • 8.5 Seconds Average Verdict Time
  • 90-Day Historical Threat Hunting Analysis
  • 100% Cloud Coverage
  • AI Agent Hyperautomation

“ShieldWatch has been an exceptional partner in guiding our organization through the complex process of merging five companies into one—where cybersecurity was a top priority. ShieldWatch XDR delivered immediate and measurable results.”

Joe Klemballa

Director of IT & Security, ServicePoint

M-XDR + SIEM + SOAR + 24/7 SOC

Four layers of defense, one platform, threats killed in seconds.

M-XDR security operations

M-XDR

Managed Extended Detection & Response

End-to-end threat detection across endpoints, cloud, network, identity, and email — managed 24/7. Millisecond verdicts. Automated containment. Full-stack visibility.

SIEM analytics

SIEM

Security Information & Event Management

Centralized log ingestion and correlation across your entire environment. AI-powered analytics surface real threats from billions of events — reducing false positives by up to 90%.

SOAR automation

SOAR

Security Orchestration, Automation & Response

150+ pre-built automated playbooks handle containment, escalation, and remediation without manual intervention. Integrated ChatOps enables real-time collaboration when human judgment is needed.

Security Operations Center

Security Operations Center

U.S.-based certified analysts monitoring your environment around the clock. Expert triage, proactive threat hunting, and incident response — staged within 30 minutes of a declared incident.

M-XDR + SIEM + SOAR + SOC in One Unified Platform

ShieldWatch XDR is ShieldWatch’s comprehensive Extended Detection and Response platform designed to unify threat detection, response, and compliance monitoring in one integrated solution. With a fusion of advanced AI-driven analytics, 24/7 SOC monitoring, and real-time orchestration capabilities, ShieldWatch empowers organizations to identify and neutralize threats before they can impact operations.

ShieldWatch security dashboard

Compare ShieldWatch XDR

See how the unified ShieldWatch platform compares across essential security capabilities.

ShieldWatch Score: 14/14

Features & Capabilities
True Multi-Layer, Multi-Tenant ArchitectureFull SupportFull SupportPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional Cost
Unified Cyber Defense Platform (NG-SIEM, ITDR, SOAR, UEBA, Threat Intel)Full SupportPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional Cost
All Core Capabilities Bundled in One License — No Hidden FeesFull SupportNot AvailableNot AvailableNot AvailableNot AvailableNot Available
Free Deployed Sensors — 24/7 Coverage Without Extra ChargesFull SupportNot AvailableNot AvailableNot AvailableNot AvailableNot Available
Remote Edge Monitoring & Distributed Data CollectionFull SupportPartial / Additional CostFull SupportPartial / Additional CostPartial / Additional CostPartial / Additional Cost
Rapid Deployment — Fully Operational In Hours, Not DaysFull SupportNot AvailablePartial / Additional CostNot AvailableNot AvailableNot Available
Lightweight Footprint — Minimal Infrastructure ImpactFull SupportPartial / Additional CostFull SupportNot AvailablePartial / Additional CostNot Available
Complete Attack Surface Visibility — Cloud, Endpoint, Network, UsersFull SupportPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional Cost
Integrated ChatOps for Real-Time Event VerificationFull SupportPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional Cost
Compliance-Ready by Design (SOC 2, HIPAA, ISO 27001)Full SupportPartial / Additional CostPartial / Additional CostFull SupportPartial / Additional CostPartial / Additional Cost
On-Demand Incident Response (Stage Within 30 Minutes)Full SupportPartial / Additional CostPartial / Additional CostNot AvailablePartial / Additional CostNot Available
Pre-Built, Automated SOAR Workflows (150+ Out-of-Box Playbooks)Full SupportPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional Cost
Robust Integration Ecosystem (50+ Integrations)Full SupportPartial / Additional CostPartial / Additional CostPartial / Additional CostPartial / Additional CostFull Support
Natural Language Search & Query — Analyst-FriendlyFull SupportPartial / Additional CostPartial / Additional CostNot AvailablePartial / Additional CostNot Available
Full Support Partial / Additional Cost Not Available

Next-Generation Security Operations

Empower your security team with AI-driven automation, intelligent threat detection, and seamless collaboration to stay ahead of evolving cyber threats.

Agentic AI

Agentic AI

ShieldWatch Agentic AI operates inside your XDR environment as an autonomous cyber analyst. It continuously correlates telemetry, prioritizes real threats, and initiates containment actions in seconds.

AI agent collaboration

AI-Agent Collaboration

Our AI works alongside our 24/7 SOC analysts to deliver precision at scale. Machine speed meets human judgment, with complex incidents escalated using full context and enriched intelligence.

Hyper-automation

Hyper-Automation

ShieldWatch leverages 150+ SOAR workflows to automate threat containment, user isolation, credential resets, ticketing, and compliance documentation.

What's Included

ShieldWatch XDR delivers a comprehensive security solution with everything you need to protect your organization.

Fully Managed SOC & SIEM

Real-time monitoring of endpoints, cloud environments (MSFT, AWS, GCP), mobile devices, email, identity systems, and networks.

SOAR-Driven Incident Response

Systematic phone or text alerts to users, automated containment, and immediate forensics by our security analysts—powered by out-of-the-box playbooks and orchestration.

Rapid Deployment & Historical Visibility

Set up in minutes. ShieldWatch automatically investigates up to 90 days of historical logs, immediately alerting you to any latent threats.

Automated Threat Detection & Containment

AI-powered threat telemetry and smart correlation detect and isolate threats across your environment before they escalate.

Endpoint to Cloud Protection

End-to-end visibility into workstations, servers, mobile devices, and cloud tenants—giving your organization full-stack control.

Human-Led Security Operations

Our expert team stands ready 24/7 to review, triage, and respond to alerts, offering deep forensics and policy-level remediation.

Key Capabilities & Features

ShieldWatch XDR offers comprehensive security monitoring and response, protecting your business from evolving threats with advanced technologies.

Comprehensive Security Platform

ShieldWatch unifies threat detection, response, and compliance monitoring across endpoints, networks, cloud, and identity.

Real-Time Threat Containment

AI-driven analytics and 24/7 SOC oversight enable sub-8.5 second threat verdicts and containment actions within minutes.

Fast Deployment, Immediate Value

Deployed and operational in minutes, the platform retroactively analyzes 90 days of historical logs.

Automated, Scalable Response

Includes 150+ pre-built SOAR workflows out of the box, enabling consistent incident response at scale.

Reduced Alert Fatigue

Machine learning and threat intelligence correlation reduce false positives by up to 90%.

Built-In Compliance Readiness

Designed to support SOC 2, HIPAA, CMMC 2.0, and ISO 27001 with continuous monitoring and reporting.

Cloud & SaaS Monitoring

Detects misconfigurations, privilege abuse, and suspicious activity across Microsoft 365, AWS, Azure, and more.

ShieldWatch's Incident Response Service

Upon a declared incident, ShieldWatch’s First Responders IR Team begins triage within 30 minutes.

How It Works

Deployment to Threat Containment — In Under One Hour

Five phases from onboarding to full compliance coverage. Built for speed, powered by AI, backed by our US-Based SOC.

Connect

Phase 1: Rapid Onboarding & Environment Integration

Be operational in hours, not weeks.

  • Connect endpoints, cloud accounts, identity providers, firewalls, etc.
  • Out-of-the-box support for 90+ integrations (SentinelOne, CrowdStrike, M365, Okta, AWS, etc.)
  • Ingest 90 days of retroactive logs for immediate value
01

Deployment Time: ~1 Day

Focus: Visibility, Discovery, Threat Inventory

02

Observe

Phase 2: Baseline Monitoring & Identity Visibility

Know what normal looks like — and spot what doesn't.

  • Behavioral baselining across devices, users, cloud apps, and SaaS
  • Identity-based monitoring activated: login anomalies, MFA bypass, lateral movement
  • Initial threat detections and misconfigurations surfaced via SIEM & UEBA

Correlate

Phase 3: Intelligent Correlation & Agentic AI Activation

Automated threat triage begins here.

  • AI begins cross-correlating EDR, cloud, and identity signals
  • Autonomous agents evaluate alert severity, context, and history
  • ShieldWatch’s SOAR engine begins running pre-built playbooks
03

Result: 90% reduction in false positives

ChatOps / case management for direct customer interaction

04

Respond

Phase 4: Human + AI Response Collaboration

Our analysts work alongside the AI to accelerate remediation.

  • AI escalates validated threats to ShieldWatch SOC
  • SOC provides contextualized guidance or full remediation
  • Alerts are resolved or contained in seconds, not hours

Comply

Phase 5: Compliance Mapping & Optimization

Security that supports your audits, too.

  • Continuous compliance tracking (SOC 2, HIPAA, CMMC 2.0, ISO 27001)
  • Auto-generated reports and dashboards for auditors
  • Quarterly optimization reviews by ShieldWatch experts
05

Built-in governance + roadmap for security maturity

SIEM and SOAR Capabilities

Managed Detection and Response

In addition to delivering comprehensive Extended Detection and Response, the ShieldWatch XDR platform includes an integrated Security Incident and Event Management (SIEM) system. This SIEM correlates security events across your environment, enabling deeper insight and faster threat detection.

To further accelerate response, the platform also includes out-of-the-box Security Orchestration, Automation, and Response (SOAR) capabilities — empowering security teams to automate incident response workflows and reduce manual effort.

ShieldWatch cyber knight

Rapid Configuration

ShieldWatch XDR detects threats in minutes using 90 days of logs.

The ShieldWatch XDR platform is designed for speed and efficiency. It can be fully configured within minutes and immediately begins ingesting and analyzing 90 days of historical log data from all connected integrations.

Contact Us

Make speed your advantage

Investigate every alert 24x7x365

Cybersecurity case log

ShieldWatch Fast

Triage and respond in seconds.

Consistent Verdicts

Unaffected by late nights, alert volume, or hallucinations.

Complete Investigations

We ping your users over Slack, Teams, Email, & SMS to discover missing context.

Storage Included

Keep your logs in our data lake for searching & compliance.

Pain-free

Onboard in minutes. We'll take it from there.

Why ShieldWatch?

From strategy to execution, we combine expert guidance, cutting-edge technology, and tailored services to deliver a solution built around your business.

| EXPERIENCE & EXPERTISE

We have nearly 30 years of experience in managing and protecting technology infrastructures, allowing a more comprehensive approach to meeting your business, compliance, and cybersecurity needs.

| INNOVATIVE SOLUTIONS

We offer advanced capabilities curated by our forward-thinking engineers and innovative partnerships to drive industry-leading technology.

| END-TO-END CAPABILITY

Unlike many providers, we have professional expertise and services from strategy to setting up the appropriate infrastructure, security controls, and ongoing security and IT management.

| HANDS-ON PARTNERSHIP

We take a hands-on, collaborative approach to identify solutions and potential new areas of improvement that align with your company’s vision.

FAQ

ShieldWatch XDR

ShieldWatch XDR is ShieldWatch’s Extended Detection and Response platform. It unifies real-time threat detection, response, and compliance monitoring into a single solution powered by AI, automation, and 24/7 SOC oversight.

It consolidates telemetry from endpoints, networks, cloud platforms, and user activity into a centralized platform for rapid detection and response.

ShieldWatch works with leading stacks including SentinelOne, CrowdStrike, Microsoft, Google, AWS, Slack, Teams, and email.

Expert analysts continuously monitor systems, investigate and validate threats, and provide proactive threat hunting and incident response around the clock.

Clients typically experience response times under three minutes, with automation and orchestration helping detect and contain threats before they escalate.

ShieldWatch