Privacy Policy

Effective Date: February 13, 2026  |  Last Updated: February 13, 2026

ShieldWatch (“we,” “us,” or “our”) operates the website shieldwatch.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

01. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you interact with our Site, including:

• Contact Form Submissions: Name, email address, phone number, company name, and any message content you provide when filling out contact or inquiry forms.
• Newsletter Sign-Ups: Email address and, optionally, name when you subscribe to our mailing list or updates.
• Demo or Consultation Requests: Business contact details and information about your organization’s security needs submitted through request forms.
• Email Correspondence: Any information you share when you email us directly.

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies:

• Device Information: Browser type and version, operating system, device type (desktop, mobile, tablet), and screen resolution.
• Usage Data: Pages visited, time spent on each page, click patterns, referring URLs, and exit pages.
• Network Information: IP address, approximate geographic location (city/region level), and internet service provider.
• Cookies & Identifiers: Session IDs, analytics identifiers, and preference cookies (see Section 3 for details).

02. How We Use Your Information

We use the information we collect for the following purposes:

• Respond to Inquiries: To reply to your contact form submissions, consultation requests, and direct communications.
• Improve Our Site: To analyze how visitors use the Site so we can enhance content, navigation, performance, and user experience.
• Marketing Communications: To send newsletters, product updates, and promotional materials to subscribers who have opted in. You may unsubscribe at any time.
• Security & Fraud Prevention: To detect and prevent malicious activity, unauthorized access, and other security threats to our Site.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Business Operations: To manage our day-to-day operations, including internal analytics, auditing, and record-keeping.

03. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly (e.g., session management, security). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our Site by collecting aggregate, anonymous usage data (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings to provide a personalized experience (e.g., language preference).
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of the Site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

04. Third-Party Services

We may use third-party service providers to assist in operating our Site and conducting our business. These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect it. Third-party services we may use include:

• Google Analytics: Web traffic analysis and reporting.
• Email Marketing Platforms: Newsletter distribution and subscriber management.
• Hosting Providers: Website hosting and content delivery infrastructure.
• CRM Systems: Managing customer inquiries and communications.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

05. Data Sharing & Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted vendors who assist us in operating the Site and serving you, subject to confidentiality agreements.
• Legal Requirements: When required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

06. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions and email correspondence are typically retained for up to 24 months unless a longer retention period is required by law or a legitimate business need. Analytics data is retained in aggregate, anonymized form and is not linked to individual identities after the initial collection period.

07. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls limiting data access to authorized personnel, regular security assessments of our infrastructure, and secure data storage practices. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

08. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

For All Visitors

• Opt-Out of Marketing: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
• Cookie Preferences: Manage cookie settings through your browser or our cookie consent tool.

For California Residents (CCPA/CPRA)

• Right to know what personal information is collected, used, shared, or sold.
• Right to delete personal information held by us.
• Right to opt out of the sale or sharing of personal information. Note: We do not sell personal information.
• Right to non-discrimination for exercising your privacy rights.

For EEA/UK Residents (GDPR)

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to verified requests within 30 days (or as required by applicable law).

09. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 16, please contact us immediately.

10. International Data Transfers

Our Site is operated in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to the transfer of your information to the United States. Where required by applicable law, we will ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice (such as a prominent notice on the Site). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: