Terms of Service | ShieldWatch XDR
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Terms of Service

Effective Date: February 13, 2026  |  Last Updated: February 13, 2026

Welcome to ShieldWatch. These Terms of Service (“Terms”) govern your access to and use of the website located at shieldwatch.com (the “Site”), operated by ShieldWatch (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site.

01. Acceptance of Terms

By accessing, browsing, or using the Site in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Site on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

You must be at least 16 years of age to use this Site. By using the Site, you represent that you are at least 16 years old.

02. Use of the Site

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for its intended purposes, which include learning about ShieldWatch’s cybersecurity products and services, contacting us, and accessing publicly available content.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use of the Site complies with all applicable local, state, national, and international laws and regulations.

03. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, software, and the overall design and layout of the Site (collectively, “Content”), is the property of ShieldWatch or its licensors and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Trademarks

The ShieldWatch name, logo, the ShieldWatch XDR mark, and all related names, logos, product and service names, designs, and slogans are trademarks of ShieldWatch or its affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners.

Permitted Use

You may view, download, and print Content from the Site for your personal, non-commercial use only, provided that you do not modify the Content, you retain all copyright and proprietary notices, and you do not use the Content on any other website or in a networked environment. Any other use of Content from the Site, including reproduction, modification, distribution, or republication, without our prior written consent is strictly prohibited.

04. User Submissions

When you submit information through our contact forms, demo request forms, or other interactive features on the Site, you grant ShieldWatch a non-exclusive, royalty-free, perpetual, and irrevocable right to use that information for the purpose of responding to your inquiry, providing requested services, and improving our business operations.

You represent and warrant that any information you submit is accurate, does not violate the rights of any third party, and does not contain any unlawful, defamatory, or otherwise objectionable material.

05. Prohibited Conduct

You agree not to engage in any of the following activities in connection with the Site:

  • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
  • Attempt to gain unauthorized access to any portion of the Site, other systems, or networks connected to the Site through hacking, password mining, or any other means.
  • Interfere with or disrupt the integrity or performance of the Site, its servers, or networks connected to it, including through denial-of-service attacks.
  • Use any automated means, including robots, spiders, scrapers, or similar technologies, to access or collect data from the Site without our express written permission.
  • Impersonate or misrepresent your affiliation with any person or entity.
  • Transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature through the Site.
  • Collect or store personal information about other visitors to the Site without their express consent.
  • Use the Site for any commercial solicitation purposes without our prior written consent.
  • Reverse-engineer, decompile, or disassemble any portion of the Site or its underlying technology.

06. Third-Party Links & Content

The Site may contain links to third-party websites, services, or content that are not owned or controlled by ShieldWatch. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Inclusion of any link does not imply endorsement by ShieldWatch.

You acknowledge and agree that ShieldWatch shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services you visit.

07. Disclaimers

Important: Please read this section carefully as it limits our obligations to you.

THE SITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES PROVIDED ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SHIELDWATCH DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

ShieldWatch does not warrant that the Site will be uninterrupted, timely, secure, or error-free, that the information provided on the Site is accurate, reliable, or complete, or that defects will be corrected. Any content downloaded from or otherwise accessed through the Site is accessed at your own risk, and you shall be solely responsible for any damage to your property or person, including your computer system or device, or any loss of data resulting therefrom.

Information provided on this Site regarding cybersecurity products, services, and best practices is for general informational purposes only and does not constitute professional security advice. You should consult qualified cybersecurity professionals for advice specific to your situation.

08. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHIELDWATCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your access to or use of, or inability to access or use, the Site.
  • Any conduct or content of any third party on the Site.
  • Any content obtained from the Site.
  • Unauthorized access, use, or alteration of your transmissions or content.

IN NO EVENT SHALL SHIELDWATCH’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

09. Indemnification

You agree to defend, indemnify, and hold harmless ShieldWatch and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your violation of any rights of another person or entity.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Site shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Florida. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against ShieldWatch.

11. Modifications to Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes. If you do not agree to the new Terms, you must stop using the Site.

We encourage you to review these Terms periodically to stay informed of any updates.

12. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

13. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Site, constitute the entire agreement between you and ShieldWatch regarding your use of the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

14. Contact Us

If you have any questions about these Terms of Service, please contact us:

ShieldWatch

Email: legal@shieldwatch.com

Website: shieldwatch.com/contact